PROMTON-TICKETS

PROMTON-TICKETS

Professional Ticket System for Discord Servers

Features

Ticket System

Up to 5 different ticket types with custom categories and role access

Fully Customizable

Custom embeds, colors, banners, and messages for your branding

Persistent & Reliable

Buttons work even after bot restarts, SQLite database ensures data integrity

Logging & Analytics

Complete logging system and detailed server analytics (bot owner access for full analytics)

Admin-Only Management

All management commands are available only to administrators

100% Free

No hidden costs, no premium features, everything is completely free

All Commands

Ticket Management

/setup

Displays the ticket panel with all available ticket types

/addtickettype

Creates a new ticket type

/edittickettype

Edits the label and message of a ticket type

/removetickettype

Permanently deletes a ticket type

/listtickettypes

Shows all configured ticket types

Embed Customization

/setembedtitle

Changes the title prefix of embeds

/setembedcolor

Sets the embed color (Hex or Name)

/setembedauthor

Changes author name and icon

/setembedbanner

Sets the banner image of embeds

/setembedfooter

Changes the footer text

/showembed

Shows a preview of the current settings

/resetembed

Resets all embed settings to default

Settings & Admin

/setlogchannel

Determines the channel for ticket logs

/analytics

Shows bot analytics (Bot Owner Only)

All commands require administrator permissions (except /analytics - Bot Owner Only)

Quick Setup Guide

1

Invite Bot & Prepare

  • Invite bot with admin permissions
  • Create ticket categories in Discord
  • Create support team roles
  • Optional: Create a log channel
2

Configure Ticket Types

/addtickettype name:support label:"🛠️ Support" description:"General support inquiries" category:#support-category role:@SupportTeam message:"Welcome to support! How can we help?"
  • name: Internal name (used for channel names, e.g., 'support')
  • label: Button text displayed on the panel (e.g., '🛠️ Support')
  • description: Brief description of the ticket type (e.g., "General support inquiries")
  • category: Discord category where tickets will be created
  • role: Team role that gets access to tickets
  • message: Welcome message displayed in new tickets
3

Customize Design (Optional)

/setembedcolor #7869e2
/setembedtitle "MY SERVER"
/setembedbanner https://your-image-url.png
4

Activate Ticket Panel

Execute /setup in your desired channel

Done! The system is now active and persistent.

Ready for Professional Ticket Management?

Install PROMTON-TICKETS for free and organize your server support efficiently.